Privacy Policy

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1. Who We Are

Green & Growing LLC ("we," "us," or "our") is a landscaping company located in Colorado Springs, Colorado. We provide lawn care, landscaping, irrigation, hardscaping, and snow removal services to residential and commercial clients in the Colorado Springs area.

We can be reached at:
Email: greenandgrowingrequests@gmail.com
Phone: (719) 439-4930

2. Information We Collect

We collect information you provide directly to us, including when you:

• Contact us through our website's estimate request form
• Send us a message through Facebook Messenger or our Facebook Page
• Call or text us directly
• Engage with us on social media

The types of information we may collect include:

• Contact information: your name, phone number, email address, and property address
• Service information: descriptions of landscaping work you are requesting
• Facebook data: when you message us via Facebook Messenger, we receive your Facebook User ID and the content of your messages
• Communications: records of conversations and correspondence with us

3. How We Use Your Information

We use the information we collect solely to operate our business and serve you, including to:

• Respond to your service inquiries and estimate requests
• Schedule and complete landscaping appointments
• Send invoices and process payments
• Communicate with you about your service
• Improve the quality of our services

We do not use your information for advertising, marketing profiling, or sell it to any third party.

4. Facebook Messenger & Facebook Pages

Green & Growing LLC uses Facebook Pages and Facebook Messenger to communicate with customers. When you send us a message via Facebook Messenger or interact with our Facebook Page, we receive:

• Your Facebook User ID
• Your Facebook display name (as you have it set on your profile)
• The content of messages you send to us

This information is used only to respond to your inquiry and schedule services. We do not store Facebook User IDs beyond what is needed to manage your service relationship with us. Our use of Facebook's APIs complies with Meta's Platform Terms (opens in new tab) and Facebook's Data Policy (opens in new tab).

5. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party. We do not share your information with advertisers or marketing companies.

We may share your information only in the following limited circumstances:

• With our crew members, solely as needed to complete your scheduled service (e.g., your property address)
• When required by law, court order, or lawful government request

6. Data Retention

We retain your information for as long as necessary to provide our services and maintain business records, generally no longer than 3 years from your last service. You may request deletion of your data at any time (see Section 8 below).

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Our customer data is stored on secure, locally-hosted systems. We do not store payment card information — all payment processing is handled directly at the time of payment.

8. Your Rights & Data Deletion Requests

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information from our records
• Opt out of any future communications from us

To make any of these requests, contact us at:

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: